At jiliaa, your privacy matters. This Privacy Policy explains what personal information we collect from Filipino members, how we use it, and the steps we take to keep it secure. Please read this page carefully before registering or using any part of the platform.
Last updated: 2025. This policy applies to all registered members in the Philippines.
When you create an account on jiliaa, we collect the personal information needed to verify your identity, process your transactions, and keep your account secure. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect payment-related details such as your preferred deposit and withdrawal method, which are necessary to process transactions in Philippine pesos. During the identity verification process, you may be asked to submit a government-issued ID — this information is handled with strict confidentiality and used solely for compliance purposes. We do not collect more information than is reasonably necessary to operate the platform and fulfil our obligations under Philippine law.
We collect your name, date of birth, email, mobile number, and address when you register. This information is used to create and manage your account, verify your eligibility to play, and communicate important account updates to you. All registration data is stored securely and is never shared with unrelated third parties.
Payment details you provide — including your chosen method and transaction history — are collected to process deposits and withdrawals in Philippine pesos. We work with trusted payment processors who are bound by their own data security obligations. We do not store full card numbers or sensitive payment credentials on our servers.
We record your gameplay activity, session logs, and betting history to maintain the integrity of the platform and to help you track your own activity. This data is also used to detect unusual patterns that may indicate fraud or account misuse. Activity records are retained for the period required by applicable regulations.
When you access jiliaa through a mobile browser or desktop, we automatically collect technical data such as your IP address, device type, browser version, and session timestamps. This information helps us optimise the platform experience for Filipino users and identify any security anomalies. It is not used to personally identify you beyond what is necessary for security purposes.
Your personal data is used exclusively to operate your account, process transactions, comply with legal obligations, and improve the platform experience for members across the Philippines. We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. In limited circumstances, we may share data with trusted service providers — such as payment processors and identity verification partners — who are contractually required to handle your information securely and only for the specific purpose for which it was shared. We may also disclose information where required by Philippine law, court order, or regulatory authority. All data shared with third-party processors is governed by data processing agreements that meet the standards of the Philippine Data Privacy Act.
All personal data is stored using industry-standard encryption. Access to member records is restricted to authorised personnel only, and all internal access is logged and audited regularly.
We will never sell your personal information to advertisers, data brokers, or any other commercial entity. Your data exists solely to support your account and the services you use on the platform.
As a member in the Philippines, you have the right to access, correct, or request deletion of your personal data. To exercise any of these rights, contact our support team at [email protected] and we will respond promptly.
jiliaa uses cookies and similar technologies to maintain your login session, remember your preferences, and analyse how the platform is used so we can continue improving it for Filipino players. Essential cookies are required for the platform to function correctly and cannot be disabled. You may adjust your browser settings to limit non-essential cookies, though doing so may affect certain features of the platform. We do not use cookies to serve third-party advertising or to track your activity outside of the jiliaa platform. For more information about how cookies work and how to manage them, please refer to your browser's help documentation.
If you have any questions about how jiliaa handles your personal data, or if you would like to exercise your data rights as a member in the Philippines, reach out to us at [email protected]. You can also visit our FAQ page for quick answers to common account and privacy questions. Ready to get started with a secure account?